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Keywords: chatroom
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Journal Articles
Journal:
Journal of Information Systems
Journal of Information Systems (2021) 35 (3): 155–175.
Published: 01 September 2021
... of multitasking teams under these alternative modes of communication (face-to-face, discussion board, and chatroom). Our study demonstrates that, when multitasking, the performance of audit teams communicating face-to-face is greater than the performance of teams using computer-mediated communication. While we...
