In the Spring 2001 issue of Journal of Information Systems (JIS), Borthick et al. (2001) presented a case in which students were to query a Microsoft Access database in order to determine the mutual assurance concerning customer service for an automobile manufacturer and its local dealer network. I follow‐up this case by presenting an additional teaching note to the case that develops query strategies and solutions for the case using Oracle and its SQL application, SQL‐Plus.

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