The first of a two‐part case, Part I explains the problems the NY State Government encountered when updating and converting a large‐scale legacy information system (IS). The case illustrates the complexities of legacy system migration under legal constraints. Systems issues include: (1) the role of strategic planning for IS, (2) the importance of stakeholder analysis when changing systems, (3) organizational approaches to systems implementation and (4) business process analysis. This case is appropriate for use in either an undergraduate or graduate Accounting Information Systems course and offers a flexible approach to adoption, ranging from comprehensive adoption of all topics in both parts to specific topics within either part.

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