...Yunsen Wang; Feiqi Huang; Tiffany Chiu ABSTRACT This study uses analytical modeling to compare the total costs of robotic process automation (RPA) and enterprise systems in business process automation and system integration. Specifically, the total costs of implementing and operating RPA...

...Tom Erik Wiklund; Even Fallan ABSTRACT This study explores the adoption of robot process automation (RPA) technology among micro and small audit entities. Whereas studies on RPA adoption have focused on the Big 4, this study contributes by examining (1) micro and small independent audit firms...

...Bright Hong (Yue); Michael Ly; Hui Lin ABSTRACT Robotic process automation (RPA) provides organizations numerous benefits in achieving efficiency and effectiveness, but not without risks. Without proper management, the risks posed by RPA may outweigh its intended benefits. RPA risk management has...

... of Technology, Design and Specialised Business Cluster, Dover, Singapore. Supplemental material can be accessed by clicking the links in Appendix A. Editor's note: Accepted by Andrea M. Rozario. 1 4 2021 1 10 2021 2022 RPA robotic process automation automation business...