This section contains notes and case solutions for the four independent requirements. Each requirement includes criteria for evaluation, discussion questions instructors may choose to use during class, and sample solutions. We conclude with a set of post-case discussion topics and questions that can be used after any of the four independent requirements. In addition to these solutions, instructors may find it useful to refer to Appendix A, which contains more detailed calculations and supporting analysis for each of the requirements. To facilitate the grading of this case, a sample rubric is offered in Appendix B. Instructors can modify the rubric to better align the case with their course goals.
This requirement asks students to make a recommendation for each segment about which one of the four standard performance measures—ROI, residual income, margin, and turnover—each segment should focus on improving in 2020, why they chose it, and at least...
