These Teaching Notes include:

Figure 1 shows a good-form business process diagram (BPD) for the business process represented by the conversation.

Learning objectives for the questions in Part 2 appear in Table 1 with a designation of how we have used them for practice or for a quiz. The questions in each set are analogs of those in the other set.

Because no data history for items containing new ingredients exists, the recorded data would not be very useful in selecting new ingredients. Although some sales history might be helpful in designing a marketing program, most of the marketing strategy will stem from other sources. The data history contains transaction data pertaining to sales of current items, but these data are unlikely to give insights for chef hiring. Because the recorded transactions allow the system to calculate item sales and waste by time intervals, managers could use the data to...

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