Large public accounting firms are currently prioritizing diversity and inclusion and making commitments to increased transparency by publishing diversity, equity, and inclusion reports. This case explores PwC’s self-described diversity and inclusion journey by juxtaposing the firm’s first publicly released diversity and inclusion report with the decades-earlier experience of Ann Hopkins, who became a partner as the result of a landmark Supreme Court case. This approach provides a longitudinal perspective on diversity and inclusion and facilitates analysis of the roles of organizational policies/procedures, organizational culture, and leadership in creating a more inclusive organization. The case presents an opportunity to analyze PwC’s published diversity data and explore the challenges firms face when trying to increase diversity and develop an inclusive culture.

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