Recent suggestions that nonfinancial measures are essential to overcome the inadequacies of traditional financial measures have led to the widespread adoption of such measures. It is, however, unclear how employees react to these new measures. This study hypothesizes that favorable employee behaviors will only occur if employees perceive performance evaluation criteria as fair. It is therefore important to ascertain if the use of nonfinancial measures as performance criteria is procedurally fair. Based on a sample of 149 managers from the United Kingdom, the results indicate that the use of nonfinancial performance measures was perceived as procedurally fair. We also find that such perceptions are associated with higher organizational commitment which, in turn, enhances employee job performance.
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Fall 2008
Research Article|
January 01 2008
Behavioral Effects of Nonfinancial Performance Measures: The Role of Procedural Fairness
Chong M. Lau;
Chong M. Lau
The University of Western Australia
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Antony Moser
Antony Moser
The University of Western Australia
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Online ISSN: 1558-8009
Print ISSN: 1050-4753
American Accounting Association
2008
Behavioral Research in Accounting (2008) 20 (2): 55–71.
Citation
Chong M. Lau, Antony Moser; Behavioral Effects of Nonfinancial Performance Measures: The Role of Procedural Fairness. Behavioral Research in Accounting 1 January 2008; 20 (2): 55–71. https://doi.org/10.2308/bria.2008.20.2.55
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