... of the Herfindahl-Hirschman Index (HHI) that encompasses the number of a firm's major customers, as well as the relative importance of each major customer in the firm's total revenues. Similarly, we also construct measures of government customer concentration (CC_GOVT) and corporate customer...

... in the relationship, but can significantly benefit the firm as the relationship matures. Although many of these money-losing firms in early-stage relationships were not studied in Patatoukas (2012) , we find a market reaction to increases in customer concentration similar to that in his paper. This result provides...