... that management focuses on reducing costlier violations, as opposed to simply reducing the number of violations. These effects are concentrated in firms with weaker control systems, suggesting that strong controls can act as substitutes for visits. Furthermore, the introduction of broadband internet attenuates...

... framing incomplete contracts control systems trust formal control informal control bonus penalty Incentive contracts are ubiquitous as a means of motivating agent effort and improving firm performance. An incentive contract can...